EDB extension is used by database files created by Microsoft Exchange Server. EDB files serve as th main storage for data generated by e-mail mailbox Exchange. EDB file contains all mailbox data processed data, including non-SMTP messages, emails, tasks, contacts, logs, notes, and calendars.
EDB format uses B-Tree structure with top and child nodes. Exchange server uses Extensible Storage Engine (ESE) for accessing EDB data.
Exchange server uses two main files, Priv1.edb and Pub1.edb. Each EDB is accompanied by STM file which contains actual SMTP data.
Programs that can handle EDB files are as follows. Files with EDB extension, just like any other file formats, can be found on any operating system. The files in question may be transferred to other devices, be it mobile or stationary, yet not all systems may be capable of properly handling such files.
Updated: 05/04/2023
Problems with accessing EDB may be due to various reasons. On the bright side, the most encountered issues pertaining to Exchange Information Store Database files aren’t complex. In most cases they can be addressed swiftly and effectively without assistance from a specialist. The following is a list of guidelines that will help you identify and solve file-related problems.
The main and most frequent cause precluding users form opening EDB files is that no program that can handle EDB files is installed on user’s system. The most obvious solution is to download and install Microsoft Exchange Server or one to the listed programs: Microsoft Windows, Mailbox Exchange Recovery, Windows Mail. The full list of programs grouped by operating systems can be found above. The safest method of downloading Microsoft Exchange Server installed is by going to developer’s website (Microsoft Corporation) and downloading the software using provided links.
If you already have Microsoft Exchange Server installed on your systems and EDB files are still not opened properly, check if you have the latest version of the software. It may also happen that software creators by updating their applications add compatibility with other, newer file formats. The reason that Microsoft Exchange Server cannot handle files with EDB may be that the software is outdated. The most recent version of Microsoft Exchange Server is backward compatible and can handle file formats supported by older versions of the software.
If the issue has not been solved in the previous step, you should associate EDB files with latest version of Microsoft Exchange Server you have installed on your device. The process of associating file formats with default application may differ in details depending on platform, but the basic procedure is very similar.
The procedure to change the default program in Windows
The procedure to change the default program in Mac OS
If you followed the instructions form the previous steps yet the issue is still not solved, you should verify the EDB file in question. Being unable to access the file can be related to various issues.
If the EDB is indeed infected, it is possible that the malware is blocking it from opening. It is advised to scan the system for viruses and malware as soon as possible or use an online antivirus scanner. If the scanner detected that the EDB file is unsafe, proceed as instructed by the antivirus program to neutralize the threat.
Did you receive the EDB file in question from a different person? Ask him/her to send it one more time. The file might have been copied erroneously and the data lost integrity, which precludes from accessing the file. It could happen the the download process of file with EDB extension was interrupted and the file data is defective. Download the file again from the same source.
Some files require elevated access rights to open them. Log out of your current account and log in to an account with sufficient access privileges. Then open the Exchange Information Store Database file.
If the systems has insufficient resources to open EDB files, try closing all currently running applications and try again.
Up-to-date system and drivers not only makes your computer more secure, but also may solve problems with Exchange Information Store Database file. Outdated drivers or software may have caused the inability to use a peripheral device needed to handle EDB files.
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