Files with the V264 extension contain video records in a proprietary format for selected Tenvis IP cameras. They are based on the H.264 video stream encoding, however, the videos are meant to be played only on dedicated software. This format is specific to Tenvis IPROBOT 3 devices - wireless indoor IP cameras with SD cards recording capability, constituting a company modification of the format.
Users of Tenvis brand equipment note the lack of compatibility of the V264 files with popular video players and editors, which causes problems in their use. The tools provided by the manufacturer are insufficient for:
Due to these issues, the format has currently been replaced, and files with the V264 extension are rarely encountered.
There are dedicated libraries that support the playback of V264 files in selected applications. They are based on the V264Player.exe application provided by the Tenvis hardware manufacturer. Tools for converting files to other formats, for example, to AVI format, can also be found online. Devices that natively record video in the V264 format support MPEG4 encoding, so updating their software may suffice for the files to be saved in a generally accessible format.
Programs that can handle V264 files are as follows. Files with V264 extension, just like any other file formats, can be found on any operating system. The files in question may be transferred to other devices, be it mobile or stationary, yet not all systems may be capable of properly handling such files.
Updated: 05/03/2024
Being unable to open files with V264 extension can be have various origins. Fortunately, most common problems with V264 files can be solved without in-depth IT knowledge, and most importantly, in a matter of minutes. The list below will guide you through the process of addressing the encountered problem.
The main and most frequent cause precluding users form opening V264 files is that no program that can handle V264 files is installed on user’s system. The solution is straightforward, just download and install V264Player. The full list of programs grouped by operating systems can be found above. If you want to download V264Player installer in the most secured manner, we suggest you visit website and download from their official repositories.
If the problems with opening V264 files still occur even after installing V264Player, it is possible that you have an outdated version of the software. Check the developer’s website whether a newer version of V264Player is available. Sometimes software developers introduce new formats in place of that already supports along with newer versions of their applications. The reason that V264Player cannot handle files with V264 may be that the software is outdated. The most recent version of V264Player is backward compatible and can handle file formats supported by older versions of the software.
If the issue has not been solved in the previous step, you should associate V264 files with latest version of V264Player you have installed on your device. The method is quite simple and varies little across operating systems.
Selecting the first-choice application in Windows
Selecting the first-choice application in Mac OS
If you followed the instructions form the previous steps yet the issue is still not solved, you should verify the V264 file in question. Problems with opening the file may arise due to various reasons.
Should it happed that the V264 is infected with a virus, this may be that cause that prevents you from accessing it. Scan the V264 file as well as your computer for malware or viruses. V264 file is infected with malware? Follow the steps suggested by your antivirus software.
If you obtained the problematic V264 file from a third party, ask them to supply you with another copy. The file might have been copied erroneously and the data lost integrity, which precludes from accessing the file. If the V264 file has been downloaded from the internet only partially, try to redownload it.
There is a possibility that the file in question can only be accessed by users with sufficient system privileges. Switch to an account that has required privileges and try opening the TENVIS IP Camera Recorded Video Format file again.
If the system is under havy load, it may not be able to handle the program that you use to open files with V264 extension. In this case close the other applications.
Regularly updated system, drivers, and programs keep your computer secure. This may also prevent problems with TENVIS IP Camera Recorded Video Format files. Outdated drivers or software may have caused the inability to use a peripheral device needed to handle V264 files.
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