A .PEZ file is a zooming presentation file that is created offline by using the Prezi Desktop program. The PEZ file is created in a single canvas supported with multiple zoomed frames that enables easy navigation across the presentation. The Prezi Desktop program provides functionalities including rotation, zooming, and resizing of the presentation file. Further, the PEZ file can be stored locally, exported easily to the standalone applications, or uploaded onto the Prezi.com website using the registered account of the user.
The list that follows enumerates programs compatible with PEZ files, divided into 3 categories based on operating system on which they are available. Files with PEZ suffix can be copied to any mobile device or system platform, but it may not be possible to open them properly on target system.
Updated: 05/27/2022
Being unable to open files with PEZ extension can be have various origins. What is important, all common issues related to files with PEZ extension can be resolved by the users themselves. The process is quick and doesn’t involve an IT expert. The list below will guide you through the process of addressing the encountered problem.
The main and most frequent cause precluding users form opening PEZ files is that no program that can handle PEZ files is installed on user’s system. The solution to this problem is very simple. Download Prezi Desktop and install it on your device. On the top of the page a list that contains all programs grouped based on operating systems supported can be found. If you want to download Prezi Desktop installer in the most secured manner, we suggest you visit Prezi Inc. website and download from their official repositories.
You still cannot access PEZ files although Prezi Desktop is installed on your system? Make sure that the software is up to date. It may also happen that software creators by updating their applications add compatibility with other, newer file formats. This can be one of the causes why PEZ files are not compatible with Prezi Desktop. The latest version of Prezi Desktop should support all file formats that where compatible with older versions of the software.
If you have the latest version of Prezi Desktop installed and the problem persists, select it as the default program to be used to manage PEZ on your device. The method is quite simple and varies little across operating systems.
The procedure to change the default program in Windows
The procedure to change the default program in Mac OS
You closely followed the steps listed in points 1-3, but the problem is still present? You should check whether the file is a proper PEZ file. It is probable that the file is corrupted and thus cannot be accessed.
If the file is infected, the malware that resides in the PEZ file hinders attempts to open it. Immediately scan the file using an antivirus tool or scan the whole system to ensure the whole system is safe. If the PEZ file is indeed infected follow the instructions below.
If the PEZ file was sent to you by someone else, ask this person to resend the file to you. During the copy process of the file errors may occurred rendering the file incomplete or corrupted. This could be the source of encountered problems with the file. When downloading the file with PEZ extension from the internet an error may occurred resulting in incomplete file. Try downloading the file again.
Some files require elevated access rights to open them. Log in using an administrative account and see If this solves the problem.
The operating systems may note enough free resources to run the application that support PEZ files. Close all running programs and try opening the PEZ file.
Regularly updated system, drivers, and programs keep your computer secure. This may also prevent problems with Prezi Desktop Presentation files. It may be the case that the PEZ files work properly with updated software that addresses some system bugs.
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