PTP File Extension

What is PTP file?

PTP is a file extension commonly associated with ACT! Modem Sync files. The Sage Group plc defined the ACT! Modem Sync format standard. PTP files are supported by software applications available for devices running Windows. PTP file belongs to the Settings Files category just like 1305 other filename extensions listed in our database. Act! is by far the most used program for working with PTP files. Software named Act! was created by The Sage Group plc. In order to find more detailed information on the software and PTP files, check the developer’s official website.

Programs which support PTP file extension

Programs that can handle PTP files are as follows. Files with PTP suffix can be copied to any mobile device or system platform, but it may not be possible to open them properly on target system.

How to open file with PTP extension?

There can be multiple causes why you have problems with opening PTP files on given system. Fortunately, most common problems with PTP files can be solved without in-depth IT knowledge, and most importantly, in a matter of minutes. The list below will guide you through the process of addressing the encountered problem.

Step 1. Get the Act!

The main and most frequent cause precluding users form opening PTP files is that no program that can handle PTP files is installed on user’s system. The solution to this problem is very simple. Download Act! and install it on your device. The full list of programs grouped by operating systems can be found above. The safest method of downloading Act! installed is by going to developer’s website (The Sage Group plc) and downloading the software using provided links.

Step 2. Verify the you have the latest version of Act!

You still cannot access PTP files although Act! is installed on your system? Make sure that the software is up to date. It may also happen that software creators by updating their applications add compatibility with other, newer file formats. The reason that Act! cannot handle files with PTP may be that the software is outdated. All of the file formats that were handled just fine by the previous versions of given program should be also possible to open using Act!.

Step 3. Associate ACT! Modem Sync files with Act!

If you have the latest version of Act! installed and the problem persists, select it as the default program to be used to manage PTP on your device. The next step should pose no problems. The procedure is straightforward and largely system-independent

Change the default application in Windows

• Choose the Open with entry from the file menu accessed by right-mouse clicking on the PTP file
• Select Choose another app → More apps
• The last step is to select Look for another app on this PC option supply the directory path to the folder where Act! is installed. Now all that is left is to confirm your choice by selecting Always use this app to open PTP files and clicking OK.

Change the default application in Mac OS

• By clicking right mouse button on the selected PTP file open the file menu and choose Information
• Proceed to the Open with section. If its closed, click the title to access available options
• From the list choose the appropriate program and confirm by clicking Change for all....
• Finally, a This change will be applied to all files with PTP extension message should pop-up. Click Continue button in order to confirm your choice.

Step 4. Verify that the PTP is not faulty

You closely followed the steps listed in points 1-3, but the problem is still present? You should check whether the file is a proper PTP file. It is probable that the file is corrupted and thus cannot be accessed.

1. The PTP may be infected with malware – make sure to scan it with an antivirus tool.

If the PTP is indeed infected, it is possible that the malware is blocking it from opening. Immediately scan the file using an antivirus tool or scan the whole system to ensure the whole system is safe. If the scanner detected that the PTP file is unsafe, proceed as instructed by the antivirus program to neutralize the threat.

2. Verify that the PTP file’s structure is intact

If you obtained the problematic PTP file from a third party, ask them to supply you with another copy. It is possible that the file has not been properly copied to a data storage and is incomplete and therefore cannot be opened. When downloading the file with PTP extension from the internet an error may occurred resulting in incomplete file. Try downloading the file again.

3. Check if the user that you are logged as has administrative privileges.

Sometimes in order to access files user need to have administrative privileges. Log out of your current account and log in to an account with sufficient access privileges. Then open the ACT! Modem Sync file.

4. Check whether your system can handle Act!

The operating systems may note enough free resources to run the application that support PTP files. Close all running programs and try opening the PTP file.

5. Verify that your operating system and drivers are up to date

Regularly updated system, drivers, and programs keep your computer secure. This may also prevent problems with ACT! Modem Sync files. It may be the case that the PTP files work properly with updated software that addresses some system bugs.

Do you want to help?

If you have additional information about the PTP file, we will be grateful if you share it with our users. To do this, use the form here and send us your information on PTP file.