Full format name of files that use HPJ extension is Help Project Format. Microsoft defined the Help Project Format format standard. HPJ files are supported by software applications available for devices running Mac OS, Windows. Files with HPJ extension are categorized as System Files files. The System Files subset comprises 323 various file formats. Adobe RoboHelp supports HPJ files and is the most frequently used program to handle such files, yet 2 other tools may also be used. Software named Adobe RoboHelp was created by Adobe Systems Incorporated. In order to find more detailed information on the software and HPJ files, check the developer’s official website.
The list that follows enumerates programs compatible with HPJ files, divided into 2 categories based on operating system on which they are available. HPJ files can be encountered on all system platforms, including mobile, yet there is no guarantee each will properly support such files.
There can be multiple causes why you have problems with opening HPJ files on given system. What is important, all common issues related to files with HPJ extension can be resolved by the users themselves. The process is quick and doesn’t involve an IT expert. The following is a list of guidelines that will help you identify and solve file-related problems.
The main and most frequent cause precluding users form opening HPJ files is that no program that can handle HPJ files is installed on user’s system. This issue can be addressed by downloading and installing Adobe RoboHelp or different compatible program, such as Microsoft Windows Help. The full list of programs grouped by operating systems can be found above. One of the most risk-free method of downloading software is using links provided by official distributors. Visit Adobe RoboHelp website and download the installer.
You still cannot access HPJ files although Adobe RoboHelp is installed on your system? Make sure that the software is up to date. Sometimes software developers introduce new formats in place of that already supports along with newer versions of their applications. If you have an older version of Adobe RoboHelp installed, it may not support HPJ format. The most recent version of Adobe RoboHelp is backward compatible and can handle file formats supported by older versions of the software.
After installing Adobe RoboHelp (the most recent version) make sure that it is set as the default application to open HPJ files. The process of associating file formats with default application may differ in details depending on platform, but the basic procedure is very similar.
The procedure to change the default program in Windows
The procedure to change the default program in Mac OS
Should the problem still occur after following steps 1-3, check if the HPJ file is valid. Problems with opening the file may arise due to various reasons.
If the file is infected, the malware that resides in the HPJ file hinders attempts to open it. It is advised to scan the system for viruses and malware as soon as possible or use an online antivirus scanner. If the HPJ file is indeed infected follow the instructions below.
Did you receive the HPJ file in question from a different person? Ask him/her to send it one more time. The file might have been copied erroneously and the data lost integrity, which precludes from accessing the file. It could happen the the download process of file with HPJ extension was interrupted and the file data is defective. Download the file again from the same source.
There is a possibility that the file in question can only be accessed by users with sufficient system privileges. Switch to an account that has required privileges and try opening the Help Project Format file again.
If the system is under havy load, it may not be able to handle the program that you use to open files with HPJ extension. In this case close the other applications.
Up-to-date system and drivers not only makes your computer more secure, but also may solve problems with Help Project Format file. It may be the case that the HPJ files work properly with updated software that addresses some system bugs.
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